Privacy Policy

Last updated: 6 November 2026

At TungstenRing, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or place an order.

By using our website, you acknowledge that you have read this Privacy Policy.

1. Information We Collect

When you visit our website, contact us or place an order, we may collect the following information:

Personal Information

  • Full name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Order details and purchase history

Payment Information

Payments are processed through third-party payment providers. We do not intend to store or directly collect your full payment card details on our website. Payment providers handle payment information in accordance with their own privacy and security policies.

Technical Information

When you browse our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited and browsing activity
  • Referring website

2. How We Use Your Information

We use your personal information for legitimate business purposes, including:

  • Processing and fulfilling orders.
  • Arranging shipping and delivery.
  • Sending order confirmations and delivery updates.
  • Responding to customer service enquiries.
  • Managing returns, refunds and exchanges.
  • Improving website functionality and customer experience.
  • Preventing fraud and protecting website security.
  • Meeting legal, accounting and regulatory obligations.

We will only use your personal information where we have an appropriate legal basis to do so.

3. Legal Basis for Processing

Under applicable UK data protection laws, we may process your personal information on the following legal bases:

Contract: To process your order and provide the products and services you have requested.

Legal Obligation: To comply with applicable tax, accounting and other legal requirements.

Legitimate Interests: To operate, maintain and improve our website, protect our business and prevent fraudulent activity, where these interests do not override your rights.

Consent: Where required, for example, certain marketing communications and non-essential cookies.

4. Sharing Your Information

We do not sell or rent your personal information to third parties.

However, we may share relevant information with trusted service providers where necessary to operate our business, including:

  • Payment processing providers.
  • Shipping and delivery companies.
  • Website hosting and technical service providers.
  • Website analytics and security services.
  • Professional advisers and relevant authorities where legally required.

These service providers are only permitted to process personal information as necessary for their relevant services and subject to applicable data protection requirements.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience and support essential website functions.

These may include:

Essential Cookies: Used for functions such as shopping cart management, checkout and website security.

Functional Cookies: Help remember certain website preferences.

Analytics Cookies: Help us understand how visitors use our website and improve its performance.

Marketing Cookies: May be used to measure advertising performance or provide relevant advertising, where applicable.

You can manage your cookie preferences through the cookie consent tools available on our website, where provided. You can also adjust your browser settings to control cookies.

Non-essential cookies will only be used where the required consent has been obtained.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

Order and transaction records may be retained for accounting, tax, legal and business record-keeping purposes.

When personal information is no longer required, we will take reasonable steps to delete it or securely anonymise it.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

8. International Data Transfers

Some of our service providers may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer complies with applicable data protection laws, including the use of appropriate safeguards where required.

9. Your Privacy Rights

Depending on your circumstances and applicable law, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Request restriction of certain processing activities.
  • Object to certain types of processing.
  • Request the transfer of your information where applicable.
  • Withdraw consent where processing is based on consent.
  • Complain to the relevant data protection authority.

To exercise your rights, please contact us through our website’s Contact page.

You also have the right to complain to the UK Information Commissioner’s Office (ICO).

Website: https://ico.org.uk/

10. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those external websites. We recommend reviewing their privacy policies before providing personal information.

11. Children’s Privacy

Our website is intended for general consumers and is not specifically directed at children.

We do not knowingly collect personal information from children where such collection would be unlawful.

If you believe a child has provided us with personal information, please contact us so that we can review the matter.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality or legal requirements.

Any updates will be published on this page with a revised date.

13. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us through our website’s Contact page.

TungstenRing
Website: https://tungstenring.co.uk/