Shipping Policy

At TungstenRing, we aim to make ordering straightforward and keep you informed throughout the delivery process.

Please review the information below before placing your order.

1. Order Processing

Orders are generally processed within 1–2 business days after payment has been confirmed.

Orders placed on weekends or public holidays will normally be processed on the next business day.

During particularly busy periods, processing may take slightly longer.

2. Delivery Times

Our estimated delivery timeframe is:

Stage Estimated Time
Order processing 1–2 business days
Shipping and delivery 7–15 business days

Delivery estimates are provided as a guide and are not guaranteed.

Actual delivery times may vary depending on the destination, customs procedures, local postal services and other circumstances beyond our control.

3. Shipping Costs

Available shipping options and any applicable charges will be displayed during checkout.

Where free shipping is offered, the applicable conditions will be shown at checkout.

4. Order Tracking

If tracking information is available for your shipment, it will be provided once your order has been dispatched.

Please allow some time for tracking information to become active after the carrier receives the parcel.

If your tracking information has not updated for several days, please contact us for assistance.

5. Customs Duties and Taxes

International orders may be subject to customs duties, import taxes or other charges imposed by the destination country.

Unless explicitly stated otherwise at checkout, these charges are the responsibility of the recipient.

Customs processing may also affect the estimated delivery timeframe.

6. Incorrect Shipping Information

Please make sure your shipping address and contact details are accurate before completing your purchase.

If you notice an error, contact us as soon as possible.

We cannot guarantee that address changes can be made after an order has been processed or dispatched.

7. Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, please contact us with your order number.

We will help review the available tracking information and investigate the delivery status where possible.

Please note that delivery investigations may take additional time depending on the shipping carrier.

8. Contact Us

If you have questions about shipping or the status of your order, please contact us through our website’s Contact page.

Please include your order number to help us locate your purchase.

Thank you for choosing TungstenRing.